Is everything handmade?

Yes! Each Jkaye Creations piece is made with care using a range of tools and technology.

Will my item look exactly like the pictures?

Please note that I work diligently on each piece to make sure it is the absolute best quality possible! However, due to the handmade nature - some items may vary or include small quirky details that differ from the images on the website. This means that all items are truly one of a kind!

How long does it take?

The current turn around for custom orders is 6-8 weeks for creation and shipment.

The timeline for Special Request orders will be determined once all details are established.

I ship within the United States via USPS. Tracking information will be sent when orders are shipped.

Please note: Saturday, Sunday, and US Federal Holidays are not considered business days.

I am thankful for every order and customer satisfaction is my top priority! Please note that processing times are estimated. I will send updates if any unforeseen circumstances create delays.

Be sure to read each listing and please include any additional details necessary for your order (preferences, names/dates/details, etc.) Missing information may result in production and shipping delays with your order.

Do you offer refunds, returns, or exchanges?

Processing begins as soon as a new order is received. As such I am not able to offer refunds, returns, or exchanges.

However, I do offer a lifetime repair warranty. If an item is damaged please contact me with details and images. I will determine the repair time-frame and if any fees apply. I may ask you to ship at your expense and/or cover the cost of replacement materials, this will be determined on a case-by-case basis.